Terms & Conditions

Sales 2 Success Terms & Conditions

1. Introduction
Welcome to Sales 2 Success. These Terms & Conditions govern your use of our website (https://sales2success.com.au) and any services provided by Sales 2 Success. By accessing our website or using our services, you agree to comply with these terms.

2. Definitions

  • “Company,” “we,” “our,” or “us” refers to Sales 2 Success.

  • “You,” “user,” or “client” refers to any individual or business accessing our website or services.

  • “Services” refer to sales training, coaching, consulting, and any other offerings provided by Sales 2 Success.

3. Use of Website

  • You must be at least 18 years old to use our services.

  • You agree to use our website and services lawfully and not to infringe on the rights of others or disrupt website functionality.

  • We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

4. Services and Payment

  • All services are subject to availability and may be modified or discontinued at any time.

  • Payment terms will be outlined in individual agreements or invoices. Failure to make timely payments may result in service suspension.

  • We reserve the right to change pricing at any time; however, existing agreements will remain valid until their expiration.

5. Intellectual Property

  • All content on this website, including but not limited to text, graphics, logos, and training materials, is owned by Sales 2 Success and protected by intellectual property laws.

  • You may not copy, distribute, or reproduce any content without our express written consent.

6. Confidentiality & Privacy

  • Any information shared by clients during coaching, training, or consulting is treated with strict confidentiality.

  • Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to these practices.

7. Disclaimers & Liability

  • We do not guarantee specific sales results as outcomes depend on various factors outside our control.

  • Sales 2 Success is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website.

  • We provide all information on an “as-is” basis without warranties of any kind.

8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

9. Cancellation & Refund Policy

  • Cancellation and refund policies vary based on the specific service agreement. Please refer to your contract for details.

  • In general, refunds are not provided for services already rendered.

10. Governing Law

  • These terms are governed by the laws of Australia. Any disputes shall be resolved in Australian courts.

11. Amendments

  • We may update these Terms & Conditions at any time. Changes will be posted on our website, and continued use constitutes acceptance of the revised terms.

12. Contact Information


For questions regarding these Terms & Conditions, please contact us at:

Email: [email protected]
Phone: 1800 220 225
Website: sales2success.com.au

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Terms & Conditions

Address: Level 4, 80 Ann St, Brisbane, QLD 4000

Trishi Cotterell

COO & Learning Director | Sales 2 Success

Trishi brings over 20 years of corporate leadership and learning and development experience to her role as COO and Learning Director at Sales2Success, where she is the architect of the learning solutions that turn sales strategy into measurable team performance.

As COO, Trishi ensures that the operational backbone of Sales 2 Success is as strong as the solutions it delivers. From programme structure and quality assurance to systems, processes, and client engagement frameworks, she brings the organisational rigour that allows Sales 2 Success to operate with consistency and professionalism at an enterprise level. For clients, this means a seamless experience from initial analysis through to delivered solution, with nothing falling through the cracks.

As Learning Director, Trishi leads the full learning function. She conducts performance gap analyses and delivers structured reports with clear recommendations, ensuring every learning solution is grounded in evidence and not assumption. She designs and develops face to face workshops, virtual classroom experiences, and on demand eLearning, including the flagship Sales101 suite: seven psychology-informed eLearning modules available to enterprise clients under licence.

Trishi’s approach to learning design is grounded in psychological, cognitive, and social development theory and goes well beyond content creation. She analyses the gap between what an organisation thinks its people know, what they actually know, and what they need to know to perform at the level the business demands. That analysis drives everything: the strategy, the design, the delivery format, and the outcomes.

Across her career, Trishi has designed and delivered technical systems training, communication and customer service, safety and compliance, and values, ethics and leadership programmes. She has worked with learners across least developed nations where English is frequently a second or third language, through to executive leadership teams, corporate and operational aviation, state government and operational and policing environments. That breadth of experience means she understands how to design learning that works across vastly different audiences, environments, and organisational cultures.

Together with CEO Sharon Phillps and Trishi delivers a genuinely end to end enterprise solution. Sharon brings deep expertise in sales strategy and methodology. Trishi brings the learning architecture that makes that expertise transferable, scalable, and measurable across an entire organisation. The result is a partnership where sales knowledge meets learning science, and enterprise teams get both.

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